CANCELLATION POLICY
At Duo Salon, we strive to offer a seamless experience for all our clients and our talented stylists. To ensure we can accommodate everyone's needs, we have implemented the following cancellation policy:
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24-Hour Cancellation Notice: We kindly request at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to adjust our schedule and offer that time to another client.
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Feeling Unwell? If you’re feeling under the weather, please let us know at least a day before your appointment. If you still choose to attend, we will take necessary precautions to prioritize the health and comfort of all clients and staff.
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Same-Day Cancellations: We understand that unexpected things can come up. However, please note that consistent same-day cancellations may result in a requirement to pay 50% of the total service cost before booking your next appointment.
Please note: This cancellation policy may vary by stylist, so feel free to reach out for any specific details.
Thank you for your understanding and cooperation in helping us maintain a smooth, enjoyable experience at Duo Salon!